Account movement

Monthly account balance

Card transactions

Notification trigger amount

Upon a preferred notification channel being either SMS, VIBER or E-mail (valid only for account movements) notifications for incoming and outgoing movements on an account are being sent during the 8 AM - 9 PM  time span, while PUSH notifications are being sent 24/7. SMS, Viber and PUSH notification for card transaction are also being sent 24/7. 

1) SMS subscription plan
SMS 20 – BGN 3 / EUR 1,53 (20 notifications)
SMS 40 – BGN 5 / EUR 2,56 (40 notifications)

2) Viber subscription plan
Viber 20 – BGN 2 / EUR 1,02 (20 notifications)
Viber 40 – BGN 4 / EUR 2,05 (40 notifications)

The use of the SMS or Viber notifications, included in the respective subscription plan, is not limited by time.

The purchased number of SMS or Viber notifications may be used until depleted.

In case the selected notification channel is via SMS and/or Viber, the Client has to specify a current account in BGN or EUR from which the due fee for the subscription plan to be collected.

The fee will be collected automatically by the Bank from the stated account after depleting the number of notifications, included in the subscription plan.

In case the required funds for payment of the due subscription plan fee are not available in the current account for collecting the fee, stated by the Client, irrespective of the reason for that, including the cases of closing the account, the Bank shall discontinue sending SMS and Viber notifications until ensuring funds for collecting the fee.

By activating PUSH notifications about card transactions for a debit/credit card with a subscription for SMS/Viber notifications, the sending of SMS/Viber messages for transactions with this particular card shall be discontinued. Upon deactivating the PUSH notifications for that same card, the sending of SMS/Viber messages shall not be resumed automatically, as the Client can resume those via the Online banking, at a branch of the Bank or by calling the Bank’s Client Contact Centre.

Upon activation of PUSH notifications of account movements for an account that has already been subscribed for SMS/Viber/Е-mail notifications, the sending of SMS/Viber/E-mail messages for the movements, as well as for the monthly balance, under that account shall be discontinued. Upon deactivation of PUSH notifications under that account, the sending SMS/Viber/E-mail messages shall not be renewed automatically, as the Client can resume those via Online banking, at a branch of the Bank or by calling the Bank’s Client Contact Center.