The two leading companies of KBC Group in Bulgaria – UBB and DZI – have published dedicated info pages, linked to the euro adoption in Bulgaria. Immediately after the publication of the positive reports by the ECB and the European Commission, the KBC Group companies provide their customers and internet users with user-friendly and systematized information, linked to the different stages of the euro adoption process and the important things for individuals in their capacity as customers of financial institutions.

On the webpage of KBC Group in Bulgaria and the euro adoption | United Bulgarian Bank, apart from standard information, linked to the requirements of the Euro Adoption Act in Bulgaria, the Bank provides examples of double visualization of different products and channels. In the „What does joining the eurozone mean to me and the products, used by me?“ section there is information presented as to what customers should know about their accounts and deposits, credit and leasing products, insurance and pension insurance products, investment products and their currency conversion and parameters after the adoption of the new legal tender in this country.

There is also necessary space allocated for the sensitive topic of cash exchange, the conditions and opportunities the Bank offers to customers to perform this activity, both before and after the official adoption of the euro currency. There is a provided hyperlink to a map of branches and ATMs, where this could happen.

DZI in their part also provide a specialized webpage, where customers of the Insurer can obtain answers to the most frequently asked questions, relating to their insurance products and the euro adoption – DZI and the euro adoption | DZI.

As of 02.06.2025 UBB has already launched double visualization in its fully renewed Tariff for business clients, as gradually the process is going to cover all products and services of the Bank. DZI informs that the double visualization of insurance products prices will be initiated as of 17.06.2025, when prices in the issued documents to customers under the different product types will be stated in both Bulgarian leva (BGN) and in euro (EUR).