Dear clients,

This is to inform you that on May 1st  – Labour Day and an official holiday of the Republic of Bulgaria - UBB branches will not be operating. Upon need of assistance and clarifications on UBB products and services you may contact our Call Centre at the following telephone numbers: 0700 117 17, *7171 and +3592 483 1717 for international calls.

During the non-business days, associated with May 1st, our Call Centre will be answering your queries, as follows:

• 29.04.2017 (Saturday) – from 09:00 AM until 06:00 PM;
• 30.04.2017 (Sunday) – non-business day;
• 01.05.2017 (Monday) – from 09:00 AM until 06:00 PM;

Upon need to block either a lost or a stolen card you can call the above stated telephone numbers anytime. Users of UBB’s e-banking or the mobile banking application UMobile, can utilize the card block/activate option at any time.

For non-urgent queries you can reach us via our feedback form.

On 02.05.2017 (Tuesday) our branches, as well as our Call Centre, will operate within their routine business hours.

We remind you that during the non-business days you can perform operations with your bank cards at all ATMs and POS terminals in the commercial network, as well as upon online purchases and payments.

Sincerely,

UBB Team