Dear clients,

In line with changes in the Payment Services and Payment Systems Act, Raiffeisenbank (Bulgaria) EAD informs you that as of 05.09.2018 there will be changes in the General Terms and conditions for payment accounts and services, contactless debit cards and Raiffeisen ONLINE for private individuals. You can get to know the new document in the link above.

Current clients using some of the payment services/products which are affected from the stated changes are entitled prior to 05.09.2018 to inform in written form Raiffiesenbank (Bulgaria) EAD at any Bank’s branch for their disagreement with the changes and to terminate their contracts for the payment services/products without having to pay any expenses and/or compensation commissions in reference to the termination.

For further information about the changes please refer to the Bank’s website www.rbb.bg or contact the employees at Raiffeisenbank’s branches and on the phone numbers of Contact Center:

• 0700 10 000 (Vivacom) – at the price of a city call
• 17 21 (A1 and Telenor) – with no increase of the fee

Sincerely yours,
Raiffeisenbank (Bulgaria) EAD