Dear clients,

We would like to inform you that based on the feedback received from you, our clients and adapt you to innovations, Raiffeisenbank has decided to postpone the entry into force of the changes related to the abolition of the possibility orders for issuance and/or change of bank guarantee or letter of credit to be signed via qualified electronic signature and authorized via token/SMS.

The Bank shall continue to execute orders for issuance and / or change of bank guarantee or letter of credit to be signed via qualified electronic signature and authorized via token/SMS until 09.02.2022, incl. and after this date the possibility order to be signed via qualified electronic signature shall be abolished.

For further information about the changes including about the procedure for transition to the new way for submitting orders for issuance and / or change of bank guarantee or letter of credit via token/SMS, please refer to the bank’s website www.rbb.bg or contact the employees at Raiffeisenbank’s branches and on the phone numbers of Call center:

• 0700 10 000 (Vivacom) – at the price of a city call
• 17 21 (A1 and Telenor) – with no increase of the fee

Sincerely yours,
Raiffeisenbank (Bulgaria) EAD