Dear clients,

For security reasons, with effect from the end of May 2022, UBB enhances the requirements to the passwords for access to UBB Online. Such passwords should comprise a minimum of 9 characters and contain at least one lowercase letter, one uppercase letter, one digit and one special symbol.

After this date clients with non-compliant passwords, upon a successful login to the online banking functionality will have a system message displayed about the need of password change. Please, note that should you fail to change your password at that particular moment, you will not be able to subsequently log into UBB Online.

We would like to draw your attention to the fact that UBB WOULD NEVER require from its clients to update personal or login data for UBB Online and UBB Mobile via email or SMS by means of attached links or buttons, nor via via pop-up windows in online websites.  The password change should be made by users via the “Password Change“ menu only after selecting themselves the address of UBB’s official website for online banking.

Please, be vigilant about receipt of such messages or visualization of suspicious windows! This could be either a phishing attack, or a malicious code on your devices.

For more information and recommendations about your information security you can visit the „CyberStudy“ platform of UBB.

Sincerely,

The UBB Team