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Contact us

Contact us

international phone
+3592 483 17 17

International and domestic line

mobile
*71 71

Short number for mobile users

phone
0700 1 17 17

Domestic line

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+3592 811 20 99

Remote application for credit products 

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Send Inquiry

Send your inquiry via our contact form

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Ask Kate

Digital assistant on UBB Mobile

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Offices and ATMs

Offices and ATMs

Choose the most convenient office or ATM for you

Online/Mobile Online/Mobile

Online/Mobile

Online/Mobile

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Fees and terms

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Exchange rates

Exchange rates

as of 26/06/2025 11:37:47

Cash payment
Non-cash payment
Selling rate
1.96100
1.96000
Buying rate
1.94800
1.94900
BNB fixing
1.95583
Cash payment
Non-cash payment
Selling rate
1.71400
1.71400
Buying rate
1.62600
1.62600
BNB fixing
1.68635
Cash payment
Non-cash payment
Selling rate
2.35800
2.35800
Buying rate
2.22200
2.22200
BNB fixing
2.29396
Cash payment
Non-cash payment
Selling rate
2.13400
2.13400
Buying rate
2.03500
2.03500
BNB fixing
2.08934
БГ
UBB clients may request up to 6 months deferral of their loans from home, via the Bank’s website
UBB clients may request up to 6 months deferral of their loans from home, via the Bank’s website 10 April 2020

Clients with mortgage and consumer loans may defer due principal or interest amounts, or only principal ones by their choice, over a period of up to 6 months, however not later than 31.12.2020.

Arrangements made in line with the payment of pensions and social benefits
Arrangements made in line with the payment of pensions and social benefits 03 April 2020

Over the period 07-10.04.2020 all branches of UBB, except for the temporary closed ones, will operate with business hours 8:30 – 17:00 h.

UBB and Mastercard® with a joint campaign for donation of funds
UBB and Mastercard® with a joint campaign for donation of funds 03 April 2020

UBB introduces increase of the limit for payment at POS terminals without entering a PIN code up to BGN 100

UBB donates the fees for BGN fund transfers via UBB Mobile
UBB donates the fees for BGN fund transfers via UBB Mobile 31 March 2020

In April every fund transfer in Bulgarian leva (BGN), effected via the mobile banking application of UBB, will contribute to combating COVID-19

Client Care - what does UBB initiate?
Client Care - what does UBB initiate? 27 March 2020

UBB shoulders with its clients via its branch network, digital channels and Contact Centre

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