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Contact us

Contact us

international phone
+3592 483 17 17

International and domestic line

mobile
*71 71

Short number for mobile users

phone
0700 1 17 17

Domestic line

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+3592 811 20 99

Remote application for credit products 

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Send Inquiry

Send your inquiry via our contact form

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Ask Kate

Digital assistant on UBB Mobile

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Offices and ATMs

Offices and ATMs

Choose the most convenient office or ATM for you

Online/Mobile Online/Mobile

Online/Mobile

Online/Mobile

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Fees and terms

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Exchange rates

Exchange rates

as of 03/07/2025 08:26:23

Cash payment
Non-cash payment
Selling rate
1.96100
1.96000
Buying rate
1.94800
1.94900
BNB fixing
1.95583
Cash payment
Non-cash payment
Selling rate
1.70400
1.70400
Buying rate
1.61500
1.61500
BNB fixing
1.66002
Cash payment
Non-cash payment
Selling rate
2.33200
2.33200
Buying rate
2.19600
2.19600
BNB fixing
2.26658
Cash payment
Non-cash payment
Selling rate
2.13700
2.13700
Buying rate
2.03800
2.03800
BNB fixing
2.09157
БГ

Temporary unavailability of digital channels

date

21 October 2024

Dear clients, 


We would like to inform you that as part of our service quality improvement, from 23:00 on 25.10.2024 to 09:00 on 27.10.2024 UBB Mobile and UBB Online will not be available. KBC Mobile Bulgaria and KBC Online Bulgaria will be operational. 


The unavailability of UBB Mobile and UBB Online means that the manual ordering of transfers and payments between own accounts and to third parties will be restricted. We therefore recommend you plan and order urgent and important payments and transfers with immediate execution before 20:00 on 25.10.2024, or order them with a future value date after 26.10.2024 - this way they will be executed automatically and seamlessly.  


We would like to assure you that all card transactions - ATM withdrawals and deposits, in-store payments at POS terminals and online purchases, use of digital wallets - will be fully accessible. It is sufficient to ensure funds in your accounts with active cards to them.   


In addition, please note that our branches will not be open on Saturday, October 26, 2024, and that on Sunday, October 27, 2024, our branches in the shopping centers will be open during normal business hours. 


Sincerely, 
UBB Team 

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