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Contact us

Contact us

international phone
+3592 483 17 17

International and domestic line

mobile
*71 71

Short number for mobile users

phone
0700 1 17 17

Domestic line

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+3592 811 20 99

Remote application for credit products 

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Send your inquiry via our contact form

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Ask Kate

Digital assistant on UBB Mobile

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Offices and ATMs

Offices and ATMs

Choose the most convenient office or ATM for you

Online/Mobile Online/Mobile

Online/Mobile

Online/Mobile

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Fees and terms

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Exchange rates

Exchange rates

as of 04/07/2025 17:00:14

Cash payment
Non-cash payment
Selling rate
1.96100
1.96000
Buying rate
1.94800
1.94900
BNB fixing
1.95583
Cash payment
Non-cash payment
Selling rate
1.70400
1.70400
Buying rate
1.61600
1.61600
BNB fixing
1.66213
Cash payment
Non-cash payment
Selling rate
2.33000
2.33000
Buying rate
2.19400
2.19400
BNB fixing
2.26763
Cash payment
Non-cash payment
Selling rate
2.14000
2.14000
Buying rate
2.04000
2.04000
BNB fixing
2.09269
БГ
Temporary unavailability of digital channels 07 May 2024

All card transactions remain available

UBB: Services – the economy’s main engine
UBB: Services – the economy’s main engine 17 April 2024

• 1.0 % growth in Services for the fourth quarter – more than the other sectors; • Sustained low unemployment close to the potential one; • Inflation down again in February. The prices of restaurants and hotels, health care and education are rising the most; • Higher growth expected this year compared to 2023.

Update of UBB Mobile for iOS operating system 15 April 2024

Effective from 18 April 2024 users of the UBB Mobile app with devices on the iOS and app version lower than 5.3 need to update it.

The structure of statements in format MT940 is to be updated 27 March 2024

The new format is in line with current SWIFT standards.

New minimum iOS version requirement for customers of UBB Mobile 20 March 2024

From the month of April the required minimum version of the iOS, concerning the download of new versions of the UBB Mobile app, is being changed from iOS 12.0 to 13.0.

UBB with a New Digital Service: Filing of Insurance Claims in UBB Mobile
UBB with a New Digital Service: Filing of Insurance Claims in UBB Mobile 19 March 2024

Customers using the bank's mobile application can now submit their insurance claims to DZI directly through the app

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