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Contact us

Contact us

international phone
+3592 483 17 17

International and domestic line

mobile
*71 71

Short number for mobile users

phone
0700 1 17 17

Domestic line

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+3592 811 20 99

Remote application for credit products 

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Send Inquiry

Send your inquiry via our contact form

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Ask Kate

Digital assistant on UBB Mobile

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Offices and ATMs

Offices and ATMs

Choose the most convenient office or ATM for you

Online/Mobile Online/Mobile

Online/Mobile

Online/Mobile

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Fees and terms

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Exchange rates

Exchange rates

as of 29/04/2026 17:45:05

Cash payment
Non-cash payment
Selling rate
(buying euro)
1.13680
1.13680
Buying rate
(selling euro)
1.20080
1.20080
BNB fixing
1.17060
Cash payment
Non-cash payment
Selling rate
(buying euro)
0.84125
0.84125
Buying rate
(selling euro)
0.89325
0.89325
BNB fixing
0.86643
Cash payment
Non-cash payment
Selling rate
(buying euro)
0.90270
0.90270
Buying rate
(selling euro)
0.94670
0.94670
BNB fixing
0.92360

The exchange rates are quoted for 1 euro (official currency of the Republic of Bulgaria)

БГ
Important requirements for partners in the final days before the adoption of the euro. 10 Decempber 2025

In connection with the upcoming introduction of the euro as the official currency in the country, starting from 01.01.2026, we would like to inform you about some important requirements that should be fulfilled in the last working days before the change.

Important Notice for Partners 05 Decempber 2025

In connection with the forthcoming changeover to the new national currency, we would like to inform you that as of 01.01.2026 there will be no technical possibility to process refunds of cardholder transactions made via POS terminal in BGN.

Necessary Update in Virtual POS Terminals 25 November 2025

In connection with the introduction of the euro as the official currency of the Republic of Bulgaria from 01.01.2026, we would like to inform you about a necessary update in your virtual POS terminals.

No fees for individuals, depositing Bulgarian leva with UBB by the year-end
No fees for individuals, depositing Bulgarian leva with UBB by the year-end 30 October 2025

United Bulgarian Bank (UBB), part of KBC Group, will continue accepting free-of-charge depositing of Bulgarian leva into the personal accounts of individuals by the end of 2025

Scheduled maintenance of UBB Mobile and UBB Online on November 2nd 30 October 2025

We would like to inform you that, as part of our ongoing efforts to improve our services, scheduled technical maintenance that will take place in the early hours of November 2 2025 (Sunday), between 1AM and 6AM.

UBB customers can pay for parking in a paid zone through UBB Mobile
UBB customers can pay for parking in a paid zone through UBB Mobile 27 October 2025

UBB customers can now pay for parking in a blue or green zone directly through UBB Mobile. The new service has been developed by the National Card and Payment Scheme, part of BORICA, and is available to all users of UBB Mobile.